virtual product delivery (Page 1) / Installation and setup / Thelia 2

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Ozzie
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(13-11-2016 18:07:48)

I am using the virtual product delivery module with the paypal module. The virtual product delivery does not have a shipping address but the paypal requires it. I get this error in paypal when testing:

INFO: 2016-11-12 15:38:17: 2016-11-12 20:38:17 Transaction Failure correlationId: cb07354aa393f error: [10729] The field Shipping Address State is required

Ozzie

roadster31
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Registered: 19-09-2009
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#2 Re: virtual product delivery

(13-11-2016 18:57:31)

The default shipping addresss is the customer billing address. This is the one passed to PayPal.

What is the content of your log/log-paypal.txt file ?

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Ozzie
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#3 Re: virtual product delivery

(13-11-2016 19:16:48)

INFO: 2016-11-12 15:38:17: 2016-11-12 20:38:17 Transaction Failure correlationId: cb07354aa393f error: [10729] <Shipping Address State Empty> The field Shipping Address State is required
INFO: 2016-11-12 15:40:53: 2016-11-12 20:40:53 Transaction Failure correlationId: c0b5aebeac05 error: [10729] <Shipping Address State Empty> The field Shipping Address State is required
INFO: 2016-11-12 15:41:28: 2016-11-12 20:41:28 Transaction Failure correlationId: fa3477c546863 error: [10729] <Shipping Address State Empty> The field Shipping Address State is required
INFO: 2016-11-12 19:42:55: 2016-11-13 00:42:55 Transaction Failure correlationId: 6fa16cad11d64 error: [10729] <Shipping Address State Empty> The field Shipping Address State is required

roadster31
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#4 Re: virtual product delivery

(13-11-2016 19:21:36)

"The field Shipping Address State is required"

The customer billing address is missing a valid state, I gess.

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Ozzie
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#5 Re: virtual product delivery

(13-11-2016 19:26:01)

The customer address is complete. This is a required field when signing up.

Ozzie

roadster31
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#6 Re: virtual product delivery

(13-11-2016 19:32:25)

Okay. In local/modules/Paypal/Paypal.php, around line 147, try to replace

"", // State

$address->getState()->getTitle(),

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Ozzie
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#7 Re: virtual product delivery

(13-11-2016 19:44:12)

I replaced the line and now I get this error

INFO: 2016-11-13 13:42:03: 2016-11-13 18:42:03 Transaction Failure correlationId: 1650f2147d2b error: [10736] A match of the Shipping Address City, State, and Postal Code failed.

roadster31
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#8 Re: virtual product delivery

(13-11-2016 19:58:17)

What is the customer address ?

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Ozzie
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#9 Re: virtual product delivery

(13-11-2016 20:01:46)

I used my home address to test with in the United States. I would rather not post it here.

roadster31
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#10 Re: virtual product delivery

(13-11-2016 20:23:10)

Why don't you try another one ?

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Ozzie
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#11 Re: virtual product delivery

(13-11-2016 20:36:42)

I changed the address and got the same error.

INFO: 2016-11-13 14:35:57: 2016-11-13 19:35:56 Transaction Failure correlationId: 509674ca33c09 error: [10736] A match of the Shipping Address City, State, and Postal Code failed.